Alumni and Stakeholder Metrics and Performance Measurement (Basic)
Alumni engagement measurement is no longer in its infancy as an industry practice, yet many operations are still working through how to implement metrics and use measurement to drive performance. With a long history and significant experience specifically in alumni engagement measurement, the facilitator has regularly been globally recognised as a leader in its practice. This session will explore the realm of alumni and stakeholder engagement measurement, including the use of program and content metrics, performance dashboards, data collection and analysis, and operational alignment.
100% Online
3 Hours
AU $300
What to Expect
This interactive workshop includes Ā
- a group discussion on participantsā€™ current efforts, ambitions, and challenges;
- a presentation and questions on theory and case studies within alumni and stakeholder metrics; and
- an ideation session using co-design practices.
It is normally capped at 10 participants to facilitate maximum interaction and focus on individual and institutional circumstances.
Intended Audience
This workshop intended for those with basic to mid-range knowledge and experience with engagement measurement.
LearningĀ Outcomes
- Understanding of current state and emerging trends in alumni and stakeholder engagement measurement
- Comprehension of how to build measures in alignment with strategic program outcomes
- Understanding of reporting and use of metrics in analysing performance
- Development of measures appropriate for participant's organisational environment
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AboutĀ Workshop Facilitator
Mark Sollis
Strategist & Creative, D3 Advancement Studio
Mark is a recognised leader in alumni and stakeholder engagement, with global experience across higher education systems in Australia, Asia, North America, and the UK. He specialises in strategy development, performance measurement, and business planning, and has led and supported transformative projects for a number of major education institutions and organisations.
As the founder of D3 Advancement Studio, he brings a data-informed, culturally aware, and creative approach to advancing engagement and strategic outcomes.
